Marketplace Account Manager

Join Digital Marketplace Solutions as a Marketplace Account Manager in Pangkal Pinang, Bangka Belitung! We are seeking a dynamic professional to manage and grow our marketplace partnerships, ensuring seamless operations and maximizing revenue opportunities. In this role, you'll work closely with various stakeholders, including sellers, logistics providers, and our internal teams, to drive the success of our platform.

Our mission is to create a thriving marketplace ecosystem that benefits both buyers and sellers. With our state-of-the-art tools like Shopify Plus and Salesforce, you'll have the resources to manage and optimize our marketplace effectively. If you're passionate about building strong partnerships and have a proven track record in account management, we invite you to be part of our journey in Pangkal Pinang.

📋 Tanggung Jawab Pekerjaan

• Manage and maintain relationships with key marketplace partners, including sellers, logistics providers, and payment gateways.
• Develop and implement strategies to increase marketplace revenue and user engagement.
• Monitor and analyze marketplace performance using tools like Google Analytics and Tableau.
• Coordinate with internal teams to ensure seamless operations and resolve any issues promptly.
• Conduct regular meetings and reports to keep stakeholders informed about marketplace performance and growth initiatives.
• Stay updated with industry trends and best practices in marketplace management.
• Provide training and support to sellers and partners to maximize their success on our platform.
• Collaborate with marketing and sales teams to drive targeted campaigns and promotions.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 3 years of experience in account management or a similar role in the e-commerce or marketplace industry.
• Proven track record of managing and growing marketplace partnerships.
• Strong understanding of e-commerce platforms and tools like Shopify Plus and Salesforce.
• Excellent communication and interpersonal skills to build and maintain strong relationships.
• Analytical skills to monitor and optimize marketplace performance.
• Certification in project management or a related field is a plus.
• Fluency in both English and Bahasa Indonesia.

🛠️ Keahlian

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