E-Commerce Administrator - Marketplace Specialist (Shopee, TikTok Shop)
Join a dynamic team as an E-Commerce Administrator and play a pivotal role in managing and optimizing our presence across leading marketplace platforms like Shopee, TikTok Shop, and others. This position is perfect for detail-oriented professionals with a passion for driving sales and enhancing customer experience. Based in Kalideres, Jakarta Raya, you'll be part of a growing company committed to innovation and excellence in the e-commerce space.
As an E-Commerce Administrator, you'll handle daily operations, from listing products to managing customer inquiries. You'll work with tools like Shopee Seller Center, TikTok Shop Seller Hub, and Google Analytics to ensure our marketplace presence is top-notch. This role offers a unique opportunity to grow your skills in a fast-paced environment, with potential for career advancement.
📋 Tanggung Jawab Pekerjaan
- Manage product listings and inventory across Shopee and TikTok Shop platforms.
- Handle customer inquiries and complaints, ensuring high customer satisfaction.
- Monitor sales performance and implement strategies to boost revenue.
- Optimize product listings with relevant keywords and high-quality images.
- Analyze marketplace data using Google Analytics to inform strategic decisions.
- Collaborate with the marketing team to promote products and drive traffic.
- Stay updated with the latest trends and best practices in e-commerce.
- Ensure compliance with marketplace policies and regulations.
🎓 Kualifikasi & Syarat
- 2-4 years of experience in e-commerce administration or a related field.
- Proven experience with Shopee and TikTok Shop Seller platforms.
- Strong knowledge of Google Analytics and other e-commerce tools.
- Excellent communication and problem-solving skills.
- Ability to work independently and meet tight deadlines.
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Certification in e-commerce or digital marketing is a plus.
- Fluency in English is required.
🛠️ Keahlian
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